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How to manage your settlement bank details in Tyro Health Online

A guide on how to manage settlement and nominated bank accounts in Tyro Health Online

Ronnie Lim avatar
Written by Ronnie Lim
Updated over a week ago

Tyro Health Online settlements

A bank account(s) must be nominated to process the settlement of funds managed by Tyro Health Online.

Business's have the ability to set up and edit their settlement arrangement and/or nominated bank account(s) which will apply to the following:

  • Tyro Health Online Payments

  • nib (direct)

  • Comcare

  • icare

  • QBE

  • WorkSafe Victoria

To add or edit settlement details, you must be a Business Administrator.

  1. Navigate to the Business Settings tab:

  2. Click on the Settlement tab:

You have the options to set a single default bank account across all locations OR you can set up separate bank accounts for each location (click the dropdown arrow on the left hand side to expand steps):

Set up default bank account for all locations

  1. Click Add Bank Account

  2. Under To a single account, enter your:

    1. Account name

    2. BSB and

    3. Account number

  3. Click Confirm & Continue to set your default bank account

Set up separate bank account per location

  1. Toggle to Separate Account per Location

  2. Your locations will be listed under the Default account section. Ensure to untick the Use default bank account checkbox

  3. Enter the following for your location:

    1. Account name

    2. BSB and

    3. Account number

  4. Click on Confirm & Continue to save your additional bank account

Set up staff member override

This arrangement will settle funds directly into the staff member/provider's individual nominated bank account and overrides both the business's default bank account and/or location bank accounts.

This is a custom arrangement that must be implemented by our Tyro Health Online Support Team. A business administrator may request this by clicking the pink chat icon in the bottom right hand screen or by sending an email to support@tyrohealth.com.

PLEASE NOTE: Any changes to a nominated bank account will take effect immediately.

Transactions processed from this point forward will be settled according to the updated details. Transactions processed before the change, during the current settlement period, will be paid into the previously saved nominated bank account.


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