Overview
When using Medicare Easyclaim for part paid, patient paid, and direct bill (bulk bill) claims through a Tyro EFTPOS machine, it’s important to understand how patient consent is handled.
This article explains where consent is captured, and clarifies Tyro Health’s role in this process.
Key Points
Patient consent for Medicare Easyclaim is obtained at the Tyro EFTPOS terminal when the patient or claimant selects ‘Yes’ to submit the claim.
This on-terminal confirmation acts as the assignment of benefit, in accordance with Services Australia’s rules and legislation.
The consent record is stored by Medicare, not by Tyro or within your practice management software.
Tyro does not store or have access to consent records.
Accessing Claim Details
Providers can access details of submitted claims via HPOS.
Reports within HPOS include submission details for claims lodged via Easyclaim.
These reports are managed and maintained by Services Australia and Tyro cannot provide them directly.
More information: Services Australia – MBS claim processing and payments reports.
Additional Resources
Services Australia: Assignment of benefit for bulk bill claims