When creating a Medicare payment request, you have the option to submit the claim part of the payment separately, if the payment has already been taken.
This allows you to take your customers payment on the spot before they leave your location and process the claim later on.
Create your payment request as normal, filling out your service details, patient details, referral details (if required) and the service or services provided.
(If you have yet to make a Medicare claim or need more information on what it looks like, check out this article on Medicare patient claims.)
Once you've created your claim select "Continue to payment".
On the next screen select "Other" for the payment option.
Once you've done that click the 'Submit' button.
If you require further assistance, you can contact the Tyro Health Online support team by clicking the chat bubble located on the bottom right of your browser or by emailing support@tyrohealth.com.