We’re thrilled to share that Medipass has been rebranded as Tyro Health.

Tyro Health represents both the new business unit at Tyro, bringing together all Tyro customers operating in the health industry to be managed by one team, as well as our single unified claiming and payments solution.

Our heath products includes not only our leading Tyro EFTPOS machines, but also our leading digital claiming and payments solution, Medipass. The core technology that Medipass delivers is critical to this unified experience, and so from today, the Medipass service will be known as Tyro Health Online.

You will notice some visual brand updates on our website, in our portal and within practice management software integrations. However, your experience of using Medipass will otherwise remain exactly the same. We’re still the same team, available through the same contact channels.

Rest assured, your needs and experience with Tyro Health continue to be our top priority.

We have answered some of the questions you might have below, but please let us know if you have any other questions or concerns. You can email these through at the email address below.

What does this rebrand mean for my Medipass provider account?

Aside from visually rebranding Medipass to Tyro Health, there will be no immediate change to the way our online portal works. For the time being, you can still access our portal via https://connect.medipass.io but we now also have a new login URL https://tyrohealth.medipass.io.

Just like with Medipass, you can find our current Privacy Policy and User Terms on our website. Simply visit tyrohealth.com, or any of our pages, and navigate the footer area and click the links.

There is no change to how we manage support, with the Medipass team continuing to support the rebranded Tyro Health Online solution. Continue to reach out to us via chat or email with any questions you may have. Our new email adress is support@tyrohealth.com

There are no changes to how we currently charge for Medipass features, or pricing. Any changes to pricing will always be communicated well in advance.

Aside from visually referencing Tyro Health rather than Medipass, there is no change to integration.

Access our brand guidelines and logos here. Please update your website and any other places where you might have our old Medipass logo.