After submitting an invoice, depending on the funder, there are various options available. These can be viewed directly after submitting an invoice or when returning to a submitted invoice, e.g. by clicking into an individual invoice after navigating to the 'INVOICES' page using the sidebar. The options available on a submitted invoice can include:
'ARCHIVE': This will move the selected invoice out of the 'ACTIVE' tab when viewing all invoices - then stored under the 'ARCHIVED' tab on the 'INVOICES' page when viewing all invoices (the "date" column is when the transaction was created, not the archived date).
'DUPLICATE': The selected invoice will be duplicated in an editable format for you to update and re-submit, save as a draft, or cancel. The original invoice's location will remain unchanged, i.e. if it was under the 'ACTIVE' (or 'ARCHIVED') tab, it remains there until otherwise actioned.
'REPLACE': Tyro Health Online also offers a 'REPLACE' option which combines the archive and duplicate functions.
How 'replace' works
When 'replace' is selected, the invoice will be archived and you'll then be navigated to the duplicate invoice. If you then select 'CANCEL', this duplicate invoice won't be saved as a draft and the previously submitted invoice selected will have been moved under the 'ARCHIVE' tab on the 'INVOICES' page.
If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.