You can self-manage your nominated bank details for HealthPoint settlements within Tyro Health Online (THO). Each claim is settled at the provider number level – the same bank details can be used across multiple provider numbers.
How to update provider bank details
1. Log in and navigate to the ‘Tyro HealthPoint’ settings
Select 'Get Paid' from the side bar, then select the ‘Settings’ on the private health insurance payment tile.
2. Go to the ‘Tyro HealthPoint’ tab
You may have multiple private health insurance claiming options, such as nib Direct – ensure the ‘Tyro HealthPoint’ tab is selected.
3. Select the provider
Hover over the three horizontal dots alongside their record and select ‘edit’. Then, by provider number, you can edit by clicking on 'Pink edit settlement bank details’ before clicking ‘submit’.
If you already have Tyro HealthPoint but aren’t set-up in Tyro Health Online, please contact us to update your settlement bank details.
Settlement bank detail changes can take up to 7 business days to take effect. If you have a Tyro MID with Tyro's Consolidated Settlements, our team will reach out beforehand to confirm your EFTPOS settlement bank details.
If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.