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Tyro Health Pro-series EFTPOS Accessories Guide

A guide to the Tyro Health Pro-series accessories

Crystal Kim avatar
Written by Crystal Kim
Updated over a month ago

Tyro Health offers a selection of accessories that can be used with our Tyro Health Pro-series machines to provide additional functionality and security when using them on a day to day basis.

This guide will provide details about the different accessories available, including images, descriptions, and costs.

Note: This guide outlines the accessories available for our Pro-series only:

  • Tyro Health Pro Key &

  • Tyro Health Pro Touch

Accessories

Accessory

Description

Price (excl. GST)

Ethernet Base: Charge your Tyro Health Pro while connected to the internet via a wired ethernet connection, in addition to Wi-Fi. Perfect for fixed locations or practice set-ups where Wi-Fi isn’t an option.

Charging Base (additional): Keep your Tyro Health Pro powered with an extra charging base. Ideal for fixed use or quick undocking when you need mobility.


​Note: Your Tyro Pro-series EFTPOS comes with one included charging base.

Ethernet base: $113.64

Additional charging base: $40.91

The converter plate allows your Tyro Pro machine to securely attach to a pole mount either on its own or with a base (charging or ethernet).
​
​Please note:

  • This accessory requires a locking plate in order to attach to a pole mount (sold separately).

  • Using this accessory with a base (sold separately) will require two locking plates.

$59.09

The fix to surface kit is an accessory that allows your Tyro Pro base (ethernet or charging) to be secured to a flat surface to prevent any unwanted movement of the device.

This accessory comes with a locking plate to clip to the base.

$27.27

The locking plate is a multi-functional accessory that is used to ensure your terminal is able to be secured in various set ups.
It can be used to secure your:

  • EFTPOS machine to its base (charging or ethernet)

  • Base (charging or ethernet) to a converter plate when in a set up including a pole mount

$27.27

The multigrip allows your Tyro Pro machine to conveniently slide into the metal plate so your EFTPOS machine set up can be elevated on a pole mount.
​
​Please note: This accessory requires charging via an external cable and cannot be used in conjunction with an ethernet or charging base. This accessory also requires the separate purchase of a pole mount.

$72.73

The Pole Mount attachment is used to secure the EFTPOS machine and raise it up on an angle for ease of access. The base of the stand is attached to a flat surface, and the EFTPOS machine clips on the top section.


​Please note: For Tyro Pro EFTPOS Machine additional accessories are required to attach the Pole Mount to the Tyro Pro EFTPOS Machine (sold separately). Please refer to Tyro Pro Accessories Guide for which setup is most suitable to your business needs.

Dimensions: 160 x 145 x 310 mm

Weight: 600g

$150

Setups

Below are the available setups and accessory bundles for the Pro Key:

Setups

Requirements

Setup 1

Requirements:

  • 1 x Pole mount

Available Separately:

  • 1 x Converter plate

  • 1 x Locking plate

Setup 2

Requirements:

  • Pole mount

  • Ethernet or charging base

Available Separately:

  • 1 x Converter plate

  • 2 x Locking plates

Setup 3

Requirements:

  • Pole mount

Available Separately:

  • Multigrip

Setup 4

Requirements:

  • Ethernet or charging base

Available Separately:

  • 1 x Locking plate

  • 1 x Fix to surface kit

How to order accessories


Through the Tyro Portal

You can place orders by downloading the order form from the Tyro Portal.

  1. Under the My Organisation heading, click on Forms in the left-hand menu

  2. Click the EFTPOS machine ordering and accessories form option.
    This will open a pdf of the form, which you can download and save onto your computer
    ​

  3. Once the form has been completed and signed, please email it to cs@tyro.com to place the order.

You will receive a confirmation email once the order has been processed by Tyro.

Calling Customer Support

Our local Customer Support team are always available to help with placing orders for extra EFTPOS machines, short-term loaner machines, accessories, or EFTPOS machine paper. Just call 1300 00 TYRO (8976) to discuss your options.
​
You may be asked to confirm your identity on the call, to ensure we're talking to the person authorised to make these orders, due to the costs involved with these requests.
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If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.

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