Tyro Health

Kim Phillips

Lawrence

Adriano

Send requests from Tyro Health Online to your Tyro EFTPOS machine

Tyro EFTPOS machines

A guide to assist with selecting the correct industry on your EFTPOS application

Industry selection on your EFTPOS application

Frequently asked questions about Tyro EFTPOS paper rolls

EFTPOS Paper Rolls

Guides on integrating your Tyro EFTPOS machine to Tyro Health Online

Getting started with Tyro EFTPOS machines

How to send a card payment request to a connected Tyro terminal

Use Tyro Health Online to process Tyro terminal payments

How to enable refunds on your Tyro EFTPOS machine

Enable Tyro EFTPOS machine refunds

How to manage Tyro EFTPOS machine surcharging via Tyro Health Online

Surcharging for Tyro EFTPOS machines

Learn more about sending claim and payment requests from Tyro Health Online to your Tyro terminal

Introduction to our Tyro terminal integration

How to start processing transactions via your Tyro EFTPOS machine in Tyro Health Online

Connect your Tyro EFTPOS machine to Tyro Health Online

If you use a multi-merchant EFTPOS set-up, integrated to your Tyro Health Online (THO), you need to ensure all Merchant IDs (MIDs) within your merchant group are added to THO…

How to add an additional MID to your paired EFTPOS machine in Tyro Health Online

Nick

Guides on using your EFTPOS machine paired with Tyro Health Online

Using your EFTPOS machine with Tyro Health Online

About our functionality that enables practices to share an EFTPOS device with unlimited providers, and settle funds separately.

Introduction to Tyro EFTPOS Multi-merchant

Step-by-step guide on how to set up a merchant group for your practice.

How to set up a merchant group

Step-by-step guide on how to add an additional provider to an existing merchant group.

How to add an additional provider to your merchant group

A practice manager's guide on how to complete an 'Add Account' EFTPOS application form for adding another MID to your Merchant Group.

Completing an EFTPOS Application Form - Additional MID in existing Merchant Group

Step-by-step guide on how to remove a provider's MID from your merchant group

How to remove a provider from your merchant group

Instructions on how to update billing & settlement details for MIDs in your EFTPOS merchant group

How to update billing or settlement details for MIDs in your EFTPOS merchant group

Information on how to set up and manage EFTPOS merchant groups for your practice

Merchant groups

Mitch

A collection of articles in relation to our Tyro Pro Key including set up, functionality and troubleshooting

Tyro Health Pro Key (Pilot)

What's in the box and getting your machine set up.

What's in the Tyro Health Pro Key box?

A guide on how to set up your Tyro Health Pro Key device.

How to set up the Tyro Health Pro Key

A guide on how to get started with your Tyro Health Pro Key

Signing in to the Tyro Health Pro Key

A simple guide to get your Pro Key online so you can process transactions.

How to connect your Tyro Health Pro Key to Wi-Fi or Ethernet

A guide on how to integrate your Tyro Health Pro Key with your Practice Management Software.

How do I connect my Tyro Health Pro Key to my PMS?

How to change the integration mode of your Tyro Health Pro Key between standalone and integrated mode

How to change the integration mode on the Tyro Health Pro Key

How to enable surcharging on the Tyro Health Pro Key

Dynamic Surcharging

Learn how to change the provider location used for standalone claiming on the Tyro Health Pro Key, so the correct location-specific provider numbers appear during the claim workflow.

Change provider location on the Tyro Health Pro Key

Getting Started

Participating health funds for the Tyro Health Pro Key pilot program

Tyro Health Pro Key Pilot Supported Health Funds

A guide on how to process a Private Health Insurance claim in standalone mode on the Tyro Health Pro Key

How to process a Private Health Insurance claim in standalone mode (on the Tyro Health Pro Key)

A guide on to cancel a PHI claim on your Tyro Health Pro Key

How to cancel a PHI claim on your Tyro Health Pro Key

How to process PHI claims on the Pro Key EFTPOS machine

Standalone PHI claiming on the Tyro Health Pro Key

A guide on how to accept a standalone payment on the Tyro Pro Key

How to take a payment on the Tyro Health Pro Key

Steps for processing a refund on the Tyro Health Pro Key

How to process a refund on the Tyro Health Pro Key

Guides for payment related transactions and features

Payments on the Tyro Health Pro Key

Information on how to do on-device transactions when your Tyro Health Pro Key is in Integrated Mode (Hybrid Mode).

Hybrid Mode

The Tyro Health Pro Key includes accessibility features for visually impaired patients when performing a Private Health Insurance claim or payment

Accessibility Mode for Patients

How to print reports Settlement Reports & Private Health Claim activity reports on the Tyro Health Pro Key

How to print reports on the Tyro Health Pro Key

Steps on how to troubleshoot common Tyro Health Pro Key issues

Troubleshooting - Tyro Health Pro Key

Ethernet base for the Tyro Health Pro Key

Can I connect the Tyro Health Pro Key to ethernet?

Explanation of buttons and features on the Tyro Health Pro Key

How to operate your new Tyro Health Pro Key EFTPOS Machine

A guide to the Tyro Health Pro-series accessories

Tyro Health Pro-series EFTPOS Accessories Guide

Using and navigating your Tyro Health Pro Key

Using your Tyro Health Pro Key

Contact Us

Developer Docs

Go to tyrohealth.com

Find answers and get help from Intercom Support and Community Experts

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