Tyro Health

Adriano

Kim Phillips

Nick

Send requests from Tyro Health Online to your Tyro EFTPOS machine

Tyro EFTPOS machines

Learn more about sending claim and payment requests from Tyro Health Online to your Tyro terminal

Introduction to our Tyro terminal integration

How to start processing transactions via your Tyro EFTPOS machine in Tyro Health Online

Connect your Tyro EFTPOS machine to Tyro Health Online

About our functionality that enables practices to share an EFTPOS device with unlimited providers, and settle funds separately.

Introduction to Tyro EFTPOS Multi-merchant

How to onboard your business for our Multi-Merchant feature with our Tyro EFTPOS machines.

How to set up Multi-merchant for your business

If you use a multi-merchant EFTPOS set-up, integrated to your Tyro Health Online (THO), you need to ensure all Merchant IDs (MIDs) within your merchant group are added to THO…

How to add an additional MID to your paired EFTPOS machine in Tyro Health Online

A practice manager's guide on how to complete an 'Add Account' EFTPOS application form for adding another MID to your Merchant Group.

Completing an EFTPOS Application Form - Additional MID in existing Merchant Group

Guides on integrating your Tyro EFTPOS machine to Tyro Health Online

Getting started with Tyro EFTPOS machines

Mitch

Tom Brown

A collection of articles in relation to our Tyro Pro Key including set up, functionality and troubleshooting

Tyro Health Pro Key (Pilot)

A guide on how to get started with your Tyro Health Pro Key

Signing in to the Tyro Health Pro Key

A guide on how to set up your Tyro Health Pro Key device.

How to set up the Tyro Health Pro Key

A simple guide to get your Pro Key online so you can process transactions.

How to connect your Tyro Health Pro Key to Wi-Fi or Ethernet

Ethernet base for the Tyro Health Pro Key

Can I connect the Tyro Health Pro Key to ethernet?

How to change the integration mode of your Tyro Health Pro Key between standalone and integrated mode

How to change the integration mode on the Tyro Health Pro Key

What's in the box and getting your machine set up.

What's in the Tyro Health Pro Key box?

Explanation of buttons and features on the Tyro Health Pro Key

How to operate your new Tyro Health Pro Key EFTPOS Machine

A guide on how to integrate your Tyro Health Pro Key with your Practice Management Software.

How do I connect my Tyro Health Pro Key to my PMS?

How to enable surcharging on the Tyro Health Pro Key

Dynamic Surcharging

Steps on how to troubleshoot common Tyro Health Pro Key issues

Troubleshooting - Tyro Health Pro Key

A guide to the Tyro Health Pro-series accessories

Tyro Health Pro-series EFTPOS Accessories Guide

Getting Started

How location changes work on the Pro Key for EFTPOS payments vs Private Health Insurance (PHI) claims, plus how to switch the PHI claims location on the device.

How to change locations on the Tyro Health Pro Key

The Tyro Health Pro Key includes accessibility features for visually impaired patients when performing a Private Health Insurance claim or payment

Accessibility Mode for Patients

How to print reports Settlement Reports & Private Health Claim activity reports on the Tyro Health Pro Key

How to print reports on the Tyro Health Pro Key

Using and navigating your Tyro Health Pro Key

Using your Tyro Health Pro Key

List of HealthPoint participants funds for the Tyro Health Pro Key pilot program

Tyro Health Pro Key Pilot Supported Health Funds

A guide on how to initiate a Private Health Insurance claim on the Tyro Health Pro Key

How to create a Private Health Insurance claim on the Tyro Health Pro Key

A guide on to cancel a PHI claim on your Tyro Health Pro Key

How to cancel a PHI claim on your Tyro Health Pro Key

How to claim on the Pro Key EFTPOS machine

Claiming on the Tyro Health Pro Key

A guide on how to accept a standalone payment on the Tyro Pro Key

How to take a payment on the Tyro Health Pro Key

Steps for processing a refund on the Tyro Health Pro Key

How to process a refund on the Tyro Health Pro Key

Guides for payment related transactions and features

Payments on the Tyro Health Pro Key

How to send a card payment request to a connected Tyro terminal

Use Tyro Health Online to process Tyro terminal payments

How to manage Tyro EFTPOS machine surcharging via Tyro Health Online

Surcharging for Tyro EFTPOS machines

How to enable refunds on your Tyro EFTPOS machine

Enable Tyro EFTPOS machine refunds

Lawrence

Guides on processing payments on your Tyro EFTPOS machine via Tyro Health Online

Process EFTPOS payments

Contact Us

Developer Docs

Go to tyrohealth.com

Find answers and get help from Intercom Support and Community Experts

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