As new providers join your practice, you can continue to add additional MIDs to your existing merchant group. There is no limit to the number of MIDs you can have in your group and there are additional no fees associated with setting up an additional MID.
Before you start
Time to complete: ~2 mins
What you'll need:
Your practice merchant ID (MID)
Your merchant group name
The ABN(s) for the additional MIDs to be created
Full name and contact details for the director of the ABN
Email address(es) for where you would like the application forms sent
Email our team
Adding a new provider to your existing merchant group is as easy as sending an email to our customer onboarding team: healthonboarding@tyro.com
Please note this must be sent from an authorised email address (existing Group Super User, EFTPOS Administrator, Signatory or Director).
You can use the below template to ensure you provide the required information.
Hi team,
We would like to create a new MID to add the below provider to our merchant group:
Practice MID:
Name of Merchant Group:
ABN for new MID:
Full name of the ABN's director:
Contact number for the ABN's director:
Email for application to be sent:
Many thanks,
Name
Contact Number
What's next?
Our team action requests within 48 hours. If we have any questions, we will reach out for clarification.
Please allow up to 10 business days for new MIDs to be created.
You will need to enter the newly created MID into your practice management software to ensure the EFTPOS machine knows which provider to allocate the transaction to. These instructions vary based on your software: How do I connect my EFTPOS machine to my PMS?
Need help?
If you're follow up on your application, our Customer Onboarding team are best placed to assist and can be reached on 1300 01 TYRO (8976).
For technical support on updating the provider in your software, use the pink chat bubble or call our team on 1300 01 TYRO (8976).