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How to process a Medicare Easyclaim Bulk Bill claim in standalone mode

A guide on how to process a Medicare Easyclaim Bulk Bill in standalone mode on the Tyro Health Pro Key.

Written by Mitch

A Bulk Bill claim does not require a payment, but the claimant must assign the benefit to the provider electronically during the claim. At this stage, the Pro Key does not support pre-consultation assignment of benefit, so the assignment must be completed during each claim.

If you do not have ‘Process claim’ or an option on your device for Medicare, please follow these steps to onboard for Medicare.

Standalone Medicare Easyclaim on the Tyro Health Pro Key is currently in pilot, and may not be available to all merchants.

For more information, please reach out to our support team.

To process a Bulk Bill on your device:

  1. From the home screen, swipe the claimant’s Medicare card or select Enter manually to enter the card details.

  2. Select claim type Bulk bill.

  3. Enter:

    • The card number (if entering manually)

    • The IRN (Individual Reference Number).

    • Select Continue.

  4. Select the provider from the available list.
    The list shows providers that have been onboarded in Tyro Health Online to provide services at the selected Pro Key location. To change the location, tap the location in the header of this screen or from the bottom of the home screen.

  5. If the provider is not a GP, enter the referral or requestor details when prompted, then select Continue.
    If there is no referral or requestor, choose No referral.

  6. Select the service that was provided.
    The list of services is filtered based on the selected provider’s modality.

  7. The price shown is the expected benefit amount.
    Choose the date of service and any other required service details, then select Continue.

  8. Review the information on the Claim summary screen to make sure it is correct.

    • If additional service items are needed, select Add service item.

    • Referral/requestor, payee, and concession information can also be added or edited from this screen.

    • When ready, select Submit claim.

  9. Ask the patient to review the Assignment of Benefit advice screen.

    • A paper copy of the assignment can be provided from the top right of the screen.

    • If the patient accepts the assignment, they should select Yes and the claim will be processed.

  10. If the claim is approved, a confirmation screen will be displayed.

    • You can optionally print the full assignment advice from this screen.

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