When creating a Medicare payment request, you have the option to submit the claim part of the payment separately, if the payment has already been taken.
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This allows you to take your customers payment on the spot before they leave your location and process the claim later on.
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Create your payment request as normal, filling out your service details, patient details, referral details (if required) and the service or services provided.
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​(If you have yet to make a Medicare claim or need more information on what it looks like, check out this article on Medicare patient claims.)

Once you've created your claim select "Continue to payment".
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On the next screen select "Other" for the payment option.

Once you've done that click the 'Submit' button.
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If you require further assistance, you can contact the Tyro Health Online support team by clicking the chat bubble located on the bottom right of your browser or by emailing support@tyrohealth.com.