Tyro Health supports three options for general practitioners to submit claims for overseas visitors health cover (OVHC).
Private health claiming via EFTPOS or Tyro Health Online (THO);
nib Direct THO integration; and
ECLIPSE (THO).
OVHC claiming includes claiming for those who are on overseas visitor, student and worker visas.
Note: OVHC claiming includes claiming for those who are on overseas visitor, student and worker visas.
Private health insurance claiming can be processed either as an:
EFTPOS claim: Submit a claim or estimate / quote via your Tyro EFTPOS machine from:
Your integrated practice management system (PMS)
Standalone on the Tyro Health Pro Key, or
Online / digital claim: Submit a claim or estimate / quote by sending an approval request to the patient's mobile phone via SMS from Tyro Health Online - no physical EFTPOS machine required.
Claims require a patient's membership details. For EFTPOS claims, patients can either tap, swipe, or manually enter their membership card details. For online claims, the provider can use saved card details, enter manually, or the patient can enter once the link is sent via SMS.
For more information, please refer to our EFTPOS machines comparison page and list of supported funds and professions.
nib direct
With our nib direct integration, GPs can submit an OVHC claim digitally via Tyro Health Online without a terminal or the need to tap or swipe a PHI card. Check out our introduction to nib direct claiming - this is a great option for:
Providers who aren't enabled for HealthPoint (digitally or on a Tyro EFTPOS machine) because nib direct claims are submitted direct from Tyro Health Online, straight from your browser. Patients don't need their nib card, and providers submit claims on behalf of your patient,
Batch uploading of invoices, especially for providers who don't charge a gap - submit multiple OVHC claims at once at the end of the day or week,
Telehealth claiming, and
Those who need to process the complete set of MBS codes, including those which require qualifying attributes.
The nib direct integration supports all MBS codes, including additional MBS item attributes, such as Number of Patients Seen which are not currently available in traditional terminal based services. These attributes may be required for providers who deliver group attendance services, after-hours care, home visits or hospital visits. Further, all the MBS codes will be limited by the link to their respective ‘Professional Category’, e.g. GPs will only see their item codes.
If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.