After Tyro Health Online sends funds to your nominated bank account, an email summary will be sent with the details of each settlement, including the date of payment, amount paid, and the bank lodgement reference.
Tyro Health Online supports a range of settlement arrangements and depending on how settlements are set up, different user roles will receive the remittance email notification.
Settlement | Email notifications | How to manage the recipient email address |
To a single account | Business Admin(s) | Notifications will be sent to all Business Admins of the Tyro Health Online account.
Please follow this guide on how to add and remove Business Admin(s). |
Separate account per location (including if the same account is used at multiple locations) | Location Managers | Notifications will be sent to the Location Manager(s) per location.
Please follow this guide on how to add and remove Location Managers.
If no Location Managers are assigned, the notifications will be sent to the Business Admin(s). |
Separate account per provider | Provider | Notifications will be sent to the email listed under the staff details. To update, do the following:
If no email is set under the staff details of a provider with this settlement arrangement, the notification will be sent to the Business Admin(s) instead. |
If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.