Prerequisites
Before you start:
You need access to Tyro Health Online. If you do not have an account, follow the Tyro Health Online sign-up guide.
Have the details of the providers you want to enable for icare digital invoicing.
Allied health service practitioners need their AHPRA/SIRA details.
Have the bank account details you want icare payments settled into.
You may need to complete identity verification for individuals associated with your business before you can submit claims and payments.
Step-by-step setup
Start the icare onboarding process
Log in to Tyro Health Online.
From the GET PAID page, scroll to the icare tile.
Select GET STARTED.
1. Complete business verification
Tyro Health Online may require you to verify the identity of individuals associated with your business before you can submit claims and payments.
Identity verification is typically a short process that can be completed online.
2. Confirm your business and location details
Review your business and location details.
These details:
are pre-populated using information already entered in Tyro Health Online
will be used on invoices submitted to icare
Add, edit or delete any information that is incorrect.
3. Add provider details
Add the providers you want to enable for icare digital invoicing.
Allied health service practitioners - Enter the provider's AHPRA/SIRA details.
General Practitioners - The AHPRA/SIRA details section can be left empty.
Business of location-level invoicing
You can invoice as a business or location when an individual provider number is not applicable.
Location-level invoicing must be set up before it is available to select when completing a claim. More info
4. Enter your settlement bank details
Enter the bank account details where you want icare payments to be settled.
If you need to use separate bank accounts for different locations, you can set this up after onboarding.
5. Review and submit your application
After completing the onboarding details:
Select CONFIRM AND CONTINUE to open the summary page.
Review the information you entered.
Make any required changes.
When the information is correct, select SUBMIT.
Your application will take approximately one business day to process.
You will receive a confirmation email once the application has been processed.
If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.