Tyro Health Online Payments allows your to process debit and credit card payments digitally without a physical EFTPOS machine. Digital card payments can processed as part of an integration claim submission as well as seperately.
Before you get started, you need to onboard to Tyro Health Online Payments, which may involved business verification. This gives you access to digital card payments, including sending a payment link. However, you will be able to access the 'card payment' tile after connecting a Tyro terminal to send a payment request to the terminal, but until you complete business verification the other payment methods won't be available.
Steps to process a payment
Navigate to the 'get paid' page from the sidebar and select the 'card payment' tile.
Enter the amount to be debited from the cardholder.
Select the payment method, including:
Enter details - input the card details directly
Create link - generate and copy a payment link or send via SMS
Terminal - send a payment request to a connected Tyro terminal
Depending on the payment method, enter the required fields, including location or patient details and ensure you have authorisation from the cardholder.
Select charge.
Depending on the funder, after you submit a claim, you will just be prompted to choose a payment method to process the amount outstanding - the charge will be shown on a single claim and payment invoice.
If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.