Tyro Health

Lawrence

Nick

Adriano

Tyro Health Online Payments (THOP)

Learn more about our digital card payments feature

Introduction to Tyro Health Online Payments

How to get started with processing digital card payments

Set up Tyro Health Online Payments

A guide to how Tyro Health Online Payments are shown on statements

Transaction statement descriptions for patients

Guides to set up Tyro Health Online Payments

Getting started with Tyro Health Online Payments

How to process card payments using Tyro Health Online

Process digital card payments

Processing an Assisted Card Payment (MOTO)

Enter details to process a digital payment

Would your patient like a receipt for their transaction?

Sending a receipt with Tyro Health Online

How to process a refund or void a Tyro Health Online Payment transaction

Cancel or refund a card payment

How to process payments external to Tyro Health Online and complete invoices

Accepting cash for a gap payment

More information about card verification and when patients may see a $1 authorisation

$1 authorisation

Guides on processing payments via Tyro Health Online

Processing payments

Transaction Limits for Tyro Health Online Payments

How to capture and store a patient's payment card details

Request Card Details

How to manage the mandatory saving of patient payment details

Save Card Details

An explanation for when saving or updating payment card details fails

Why did my attempt to save or update payment card details fail?

Responding to disputed transactions and pre-arbitration chargebacks and reducing chargebacks

Chargebacks

Guides on managing payments via Tyro Health Online

Managing payments

Overview and key information on payment holds and instalment plans

Introduction to holds and instalment plans

Step-by-step guide on how to create and manage holds

Payment holds

Step-by-step guide on how to create and manage instalments

Instalment plans

More information on managing instalment plans

Failed or declined instalments

Guides on holds and instalment plans in Tyro Health Online

Holds and instalment plans

Go to tyrohealth.com

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you