Tyro Health Online will send you email notifications for different reasons, such as letting you know of a settlement, a new staff member was added to your account, or your invoice from Tyro Health Online.

The business administrator/s of your Tyro Health account will receive an invoice, or a follow up email regarding your fees for any paid features of Tyro Health Online. The business administrator/s can be viewed within your "Business settings" tab.

In Tyro Health Online you can have your settlement funds paid into one account for the business, or different accounts per location.
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If your funds are settled into one account for the business, the business administrator will receive an email when funds are settled into this bank account and any changes made to the settlement bank account.

If the funds are settled to separate accounts per location the location manager/s will receive an email notification of settlement and any changes made to the settlement bank account.

When a staff member is added in Tyro Health Online, or approved for claiming the business administrator/s will receive an email letting them know - find out how to add or grant business admin access or add a location manager.

If settlement details are added to a staff member - for provider level settlements - then the staff member will receive an email letting them know.

Any issues with transactions that require follow up will be sent to the location manager/s (and fall back to business administrator/s if no location manager/s are set). These emails can include icare rejections, Medicare bulk billed rejections and private health insurance refunds.

If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.