Tyro Health

Some background on who Tyro Health is are and what we do

What is Tyro Health Online?

A list of Tyro Health Marketing Disclaimers

Tyro Health Marketing Disclaimers

Details on what kind of role in Tyro Health Online receives email notifications.

Email notifications from Tyro Health explained

How Tyro Health manage your concerns and complaints

Complaint Resolution Process

Nick

Lawrence

Crystal Kim

Support for service providers and healthcare practitioners.

Getting started and general use

How to sign up and set up your Tyro Health account

Get started with Tyro Health Online

More information on why an ABN is required to sign up to Tyro Health

Signing up with an ABN

More information on verifying your business, including why its required

Identity verification

Where to find your card number for identity verification

Driver licence card number

Guides on getting started with Tyro Health Online and identity verification

Sign up and verification

More information on the differences and how it's shown to patients

Business name and location name

More information on how to manage billings for seperate entities

Setting up Tyro Health Online for multiple providers

Don't want your patient's to see the registered location address?

How to hide your location address

How to set the reply-to email address for the electronic receipts that your patients receive

Setting the reply-to email for patient receipts

Guides on managing location names and addresses via Tyro Health Online

Locations

More information about the different kinds of user roles in Tyro Health Online

Tyro Health Online user roles

Looking to invite new staff members to your location? Here is how and what everything means!

Adding staff members

Having trouble assigning an email to your new staff member?

Assigning an email to your new staff member

Some email addresses may have been removed from your staff details. You can find out why here.

Missing email for staff members?

A guide on how to update your email address in your account

How to update your account email address

Follow these instructions to edit staff details

How to update staff details

Step by step instructions to delete a staff member or provider.

How to delete a Staff Member

Instructions to add/remove a Business Manager role.

How to create or remove a Business Administrator

Would you like to add or remove a Location Manager to your Tyro Health Online account?

How to add or remove a Location Manager

How to set up and locum provider for your location/s

Using Tyro Health Online as a locum provider

Common reasons why provider numbers aren't activated or approved

Pending provider numbers

Guides on managing staff members and logins via Tyro Health Online

Staff and logins

About the "invoice reference" field and Personal Identifiable Information

Avoid patient name as an invoice reference

Save your patient details in Tyro Health Online

Patient records

How to avoid and manage duplicates with a unique patient identifier

Duplicate patient records

A guide on how long physical receipts should be kept for terminal transactions and claims.