This article has been written in conjunction with our step-by-step guide to uploading batch invoices. The below covers some specifics around the CSV file template used to batch upload Medicare Online claims.
The CSV templates used for batch upload are unique to each insurer and claim type and some fields may differ:
After downloading a batch template, the columns can be re-ordered before submission and deleted if not mandatory for the relevant claim type.
To avoid duplicate patient records, please generate and input a unique patient identifier (see column labelled "patient.refid") - find out more. Invoices submitted via batch upload can also be processed using just the 'patient.refid' rather than providing patient and health fund details.
The item charge amount field is now optional - THO will pre-populate the MBS fee amount into your draft invoice when converting the CSV file.
With Medicare PCI, if the patient has already paid, you can skip the payment prompt when submitting the claim (marking the invoice as 'Completed' after a successful submission). To mark the claim as paid and skip the prompt for payment, enter "in-person" under the 'paymentMethod' column.
For more information on batch upload information in the CSV template for Medicare Online and which details are mandatory, check out the guide.
If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.