How to update billing or settlement details for MIDs in your EFTPOS merchant group

Depending on which services you use through Tyro Health, you may need to update these details in various places. The below details break these down.

Tyro EFTPOS lets you set different accounts for fees to be billed from and where we should settle funds to. In a merchant group set up, this allows you to decide if you want to pay the fees at a practice level or at a provider level, while still receiving invoices per MID.

Both settlement accounts (where we settle funds) and fee accounts (where we bill from) can be updated using the Direct Debit Request form which can be downloaded from the Tyro Merchant Portal.

Important: This must be signed by a director/signatory of the account. If there are more than one director(s) / signatories associated with the MID, 2 of them must sign.

When sending the form back to Tyro, ALL directors and signatories must be cc'd on the email providing the updated form.

Note: If you have a merchant group with multiple ABNs, individual forms will be required for each MID.

Please refer to this guide:

Settlements for Private Health Claiming via HealthPoint Claims

Please contact Services Australia directly to update Medicare settlement details.

Please refer to these guides:

How to manage your settlement bank details in Tyro Health Online

Paying your Tyro Health Online fees