Skip to main content
All CollectionsPrivate health insuranceHealthPoint
Activate HealthPoint claiming on a new Tyro terminal
Activate HealthPoint claiming on a new Tyro terminal

How to get your new Tyro terminal set up for HealthPoint claiming

Nick avatar
Written by Nick
Updated over a week ago


Setting up Tyro HealthPoint in Tyro Health Online will activate claiming at your location and enable your providers to process claims using both your Tyro terminal and Tyro Health Online (digital claiming), including 'terminal and online claiming' โ€“ if you have a Tyro terminal, this enables providers at a location for both terminal and digital claiming (activated automatically).

Activating terminal claiming after setting up HealthPoint online

If you have already onboarded to HealthPoint online via Tyro Health Online and since ordered a Tyro terminal. To ensure this terminal is activated for HealthPoint, you'll need to contact us by clicking the below 'request terminal activation' button:

  • Email from the address used to sign up with Tyro; and

  • Include your ABN(s) and MID(s).

Enabling providers for terminal claiming

Any providers already enabled for HealthPoint at the terminal's location will automatically be available on the terminal once it has been activated. If you also need to enable additional providers, please check out our step-by-step guide on managing HealthPoint enabled providers.

How to submit claims

You can submit claims or rebate estimates (quotes) after your terminal is activated for HealthPoint. Using a Tyro EFTPOS terminal requires the patient to tap or swipe their health fund card and the requests can be sent either from:

If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.

Did this answer your question?