Over 99.7% of Australians with private health insurance are able to use Tyro Health to process their private health insurance claims. As noted below, you can still use Tyro Health Online to complete a patient invoice and take payment in full from patients with non-participating funds.
Please check this list regularly because we hope to have more funds added for each claim submission type in the future.
Participating funds
Private health insurance claims (via Tyro HealthPoint) can be submitted via EFTPOS or via Tyro Health Online. Participating funds are listed below.
EFTPOS Claiming
Health | EFTPOS |
AAMI | ✅ |
ACA Health | ✅ |
ADF Family Health | ✅ |
ahm | ✅ |
AIA | ✅ |
Apia | ✅ |
Astute Simplicity Health | ✅ |
Australian Seniors | ✅ |
Australian Unity | ✅ |
Bupa | ✅ |
CBHS Health | ✅ |
Defence Health | ✅ |
Doctors' Health Fund | ✅ |
Emergency Services Health | ✅ |
Frank Health Insurance | ✅ |
GMBHA | ✅ |
GU Health |
|
HBF | ✅ |
HCF | ✅ |
HCI | ✅ |
Health Partners | ✅ |
hif | ✅ |
Hunter Health |
|
IMAN | ✅ |
ING Health Insurance | ✅ |
Latrobe Health | ✅ |
Medibank | ✅ |
Mildura Health Fund | ✅ |
Navy Health | ✅ |
nib | ✅ |
Nurses & Midwives Health | ✅ |
Onemedifund | ✅ |
Peoplecare | ✅ |
Phoenix Health | ✅ |
Police Health | ✅ |
Qantas Insurance | ✅ |
Queensland Country Health | ✅ |
Real Health Insurance | ✅ |
Reserve Bank Health Society | ✅ |
RT Health | ✅ |
see-u by HBF (previously CUA Health) | ✅ |
Seniors Health Insurance | ✅ |
St.LukesHealth | ✅ |
Suncorp | ✅ |
Teachers Health Fund | ✅ |
Teachers Union Health | ✅ |
Territory Health Fund | ✅ |
Uni Health Insurance | ✅ |
Union Health | ✅ |
United Healthcare Global | ✅ |
Westfund | ✅ |
For a list of funds not currently supported on our Tyro Health Pro Key pilot program, please click here.
Digital Claiming (via Tyro Health Online)
The below funds are supported for online claiming
Health | THO |
AAMI | ✅ |
ACA Health | ✅ |
ahm | ✅ |
Apia | ✅ |
Astute Simplicity Health | ✅ |
Australian Seniors | ✅ |
Bupa | ✅ |
CBHS Health | ✅ |
Defence Health | ✅ |
Doctors' Health Fund | ✅ |
Emergency Services Health | ✅ |
Frank Health Insurance | ✅ |
GMBHA | ✅ |
IMAN | ✅ |
ING Health Insurance | ✅ |
Medibank | ✅ |
Mildura Health Fund | ✅ |
nib | ✅ |
Nurses & Midwives Health | ✅ |
Police Health | ✅ |
Qantas Insurance | ✅ |
Real Health Insurance | ✅ |
Seniors Health Insurance | ✅ |
St.LukesHealth | ✅ |
Suncorp | ✅ |
Teachers Health Fund | ✅ |
Teachers Union Health | ✅ |
Territory Health Fund | ✅ |
Uni Health Insurance | ✅ |
Union Health | ✅ |
Westfund | ✅ |
Submitting claims for other funds
If you need to process a claim for a fund not listed or available for digital claims, you can still use Tyro Health Online to complete a patient invoice. With this option, you can create an invoice that your patient can use to submit a claim to their health fund and process a fully out-of-pocket service payment using Tyro Health Online Payments.
Supported professions
Health professions supported by all health funds:
Chiropractic
Dental
Dietetics
Occupational Therapy
Optometry
Osteopathy
Physiotherapy
Podiatry
Speech Pathology
Health professions are supported by some, but not all health funds:
Accredited Mental Health Social Worker
Acupuncture
Audiology
Counselling
Dental Hygienists
Dental Therapists
Exercise Physiology
Medical & General Practitioners (for Overseas Visitor Health claiming. See below)
Myotherapy
Oral Health Therapists
Psychology
Remedial Massage
Health funds supporting Overseas Visitor Health Claiming for Medical (including General Practice, Medical Specialists, Nurse Practitioners):
AHM
Bupa
IMAN
Medibank
nib
If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.
