Tyro Health

Learn more about private health insurance claiming (via HealthPoint)

Introduction to Tyro HealthPoint

How to set up private health claiming via Tyro Health Online

How to set up private health claiming

How to add, edit, and delete providers for private health fund claims on Tyro Health Online.

How to add a provider for private health claims

A guide on supporting documentation requirements to onboard providers to HealthPoint for private health claiming.

Uploading provider letters

FAQs on processing claims without a physical terminal

Private health claiming without a terminal

List of HealthPoint participants funds and the professions supported

Tyro HealthPoint funds and supported professions

More information on how and when settlements are paid

Settlements for Tyro HealthPoint

Our guide to help your patients approve a private health insurance claim

Private health insurance patient approval methods

How to submit a HealthPoint claim and process a gap payment online using Tyro Health Online

How to process a HealthPoint online claim

How to send a claim and gap payment request from Tyro Health Online to a Tyro terminal

Process a HealthPoint terminal claim using Tyro Health Online

Private health insurance claims require you to set a gap payment method

Gap payment method required

How to process a 'same day cancellation' for claims submitted from Tyro Health Online and a Tyro terminal

Cancelling HealthPoint claims

How to include a non-claimable item to your private health claim

Non-claimable items

How to process a dependant's claim with policy holder approval.

Claim on behalf of a dependant

More information on submitting a claim for a previous date

Can you back date digital HealthPoint claims?

Detailed outline of the patient experience for online private health insurance claims sent via SMS to patients

Patient experience for private health insurance online

How to claim multiple funds for ADF Family Health Program Benefits

Claiming for ADF Family Health Program Benefits via Tyro Health EFTPOS

A guide on common private health claiming error codes and troubleshooting.

Private health claiming troubleshooting

How Apple or Android devices can be used to process a claim on a Tyro terminal

Process claims using a digital private health insurance membership card

Where to find card issue date and card issue number for manually entered private health insurance claims

Card issue details for PHI claims

A guide on how to process claims for multiple patients that share the same policy.

How to process multiple patient claims

Nick

Adriano

Crystal Kim

Guides on getting started and submitting claims with HealthPoint via Tyro Health Online

Private health claims

Contact Us

Developer Docs

Go to tyrohealth.com

Find answers and get help from Intercom Support and Community Experts

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