Tyro Health

Learn more about private health insurance claiming via HealthPoint Claims

Introduction to Private Health Claiming via HealthPoint Claims

Set up private health insurance (PHI) claiming in Tyro Health Online (THO) in a few simple steps.

How to set up private health claiming

How to add and delete providers for private health fund claims on Tyro Health Online (THO).

How to add a provider for private health claims

A guide on supporting documentation requirements to onboard providers to Private Health Claiming via HealthPoint Claims.

Uploading provider letters

FAQs on processing claims without a physical EFTPOS device

Private health claiming without an EFTPOS device

List of HealthPoint participating funds and the professions supported

Private Health Claiming via HealthPoint Claims funds and supported professions

More information on how and when settlements are paid

Settlements for Private Health Claiming via HealthPoint Claims

Our guide to help your patients approve a private health insurance claim

Private health insurance patient approval methods

How to submit a private health insurance claim and process a gap payment online using Tyro Health Online

How to process an online Private Health Insurance claim

How to send a private health claim and gap payment request from Tyro Health Online to a Tyro terminal

Process a Private Health terminal claim using Tyro Health Online

Private health insurance claims require you to set a gap payment method

Gap payment method required

How to process a 'same day cancellation' for claims submitted from Tyro Health Online and a Tyro EFTPOS terminal

Cancelling Private Health claims

How to include a non-claimable item to your private health claim

Non-claimable items

How to process a dependant's claim with policy holder approval.

Claim on behalf of a dependant

More information on submitting a claim for a previous date

Can you back date digital Private Health Claims?

Detailed outline of the patient experience for online private health insurance claims sent via SMS to patients

Patient experience for private health insurance online

How to claim multiple funds for ADF Family Health Program Benefits

Claiming for ADF Family Health Program Benefits via Tyro Health EFTPOS

A guide on common private health claiming error codes and troubleshooting.

Private health claiming troubleshooting

How Apple or Android devices can be used to process a claim on a Tyro terminal

Process claims using a digital private health insurance membership card

Where to find card issue date and card issue number for manually entered private health insurance claims

Card issue details for PHI claims

A guide on how to process claims for multiple patients that share the same policy.

How to process multiple patient claims

How to submit a private health insurance rebate estimate (quote) online using Tyro Health Online.

How to process an online Private Health Insurance rebate estimate (quote)

Nick

Adriano

Pete Williams

Guides on getting started and submitting claims with HealthPoint via Tyro Health Online

Private health claims

Contact Us

Developer Docs

Go to tyrohealth.com

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.