Introduction
This article covers:
Over 98% of Australians with private health insurance are able to use Tyro HealthPoint to process their private health insurance claims. As noted below, you can still use Tyro Health Online to complete a patient invoice and take payment in full from patients with non-participating funds.
Please check this list regularly because we hope to have more funds added for each claim submission type in the future.
Participating funds
Private health insurance claims (via Tyro HealthPoint) can be submitted as a:
Digital / Online claim: submitting a claim via Tyro Health Online without a physical EFTPOS terminal, or
EFTPOS machine claim: submitting a claim via your HealthPoint activated Tyro EFTPOS terminal where claim requests are either sent from from Tyro Health Online to a connected and HealthPoint enabled Tyro EFTPOS terminal or by selecting the Tyro terminal option from an integrated practice management system.
Fund | Digital / Online | EFTPOS machine |
AAMI | ✅ | ✅ |
ahm | ✅ | ✅ |
Apia | ✅ | ✅ |
Australian Seniors | ✅ | ✅ |
Bupa | ✅ | ✅ |
Defence Health | ✅ | ✅ |
Emergency Services Health | ✅ | ✅ |
Frank Health Insurance | ✅ | ✅ |
GMBHA | ✅ | ✅ |
IMAN | ✅ | ✅ |
ING Health Insurance | ✅ | ✅ |
Medibank | ✅ | ✅ |
nib | ✅ | ✅ |
Priceline Health Insurance | ✅ | ✅ |
Police Health | ✅ | ✅ |
Qantas Insurance | ✅ | ✅ |
Real Insurance | ✅ | ✅ |
Suncorp | ✅ | ✅ |
Teachers Union Health | ✅ | ✅ |
Union Health | ✅ | ✅ |
Westfund | ✅ | ✅ |
ACA Health |
| ✅ |
ADF Family Health |
| ✅ |
Astute Simplicity Health |
| ✅ |
Australian Unity |
| ✅ |
CBHS Health |
| ✅ |
CBHS Corporate |
| ✅ |
CUA Health |
| ✅ |
Doctors' Health Fund |
| ✅ |
HBF |
| ✅ |
HCF |
| ✅ |
Health Partners |
| ✅ |
hif |
| ✅ |
Latrobe Health |
| ✅ |
Navy Health |
| ✅ |
Nurses & Midwives Health |
| ✅ |
Onemedifund |
| ✅ |
Peoplecare |
| ✅ |
Phoenix Health |
| ✅ |
Queensland Country Health |
| ✅ |
Reserve Bank Health Society |
| ✅ |
rt health |
| ✅ |
St.LukesHealth |
| ✅ |
Teachers Health Fund |
| ✅ |
Territory Health Fund |
| ✅ |
Uni Health Insurance |
| ✅ |
Submitting claims for other funds
If you need to process a claim for a fund not listed or available for digital claims, you can still use Tyro Health Online to complete a patient invoice. With this option, you can create an invoice that your patient can use to submit a claim to their health fund and process a fully out-of-pocket service payment using Tyro Health Online Payments.
Supported professions
Health professions are supported by all health funds
Chiropractic
Dental
Dietetics
Occupational Therapy
Optometry
Osteopathy
Physiotherapy
Podiatry
Speech Pathology
Health professions are supported by some, but not all health funds
Acupuncture
Audiology
Counselling
Exercise Physiology
Medical & General Practitioners (for Overseas Visitor Health claiming. See below)
Myotherapy
Psychology
Remedial Massage
Health funds supporting Overseas Visitor Health Claiming for Medical & General Practitioners
AHM
Bupa
IMAN
Medibank
nib
More information regarding the specific modalities that are supported for each fund is available on HealthPoint's website (click "HealthPoint Providers" and then click "Health Funds connected through HealthPoint").
If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.