This article contains a step-by-step guide for the "enter details" option which is an individual submission involving entering the invoice information online. For other options, please follow the links below.

To get started, log into Tyro Health Online - you'll land on the 'GET PAID' page. Then select the icare tile under "process a claim" to raise an invoice and begin entering the required details into the following sections.

Enter the 'invoice reference' which is your unique reference, such as an invoice number from your practice management or accounting system, while ensuring that personal information such as patient names are not included.

Search for an injured worker ("patient record") you have invoiced before or click '+ ADD A NEW PATIENT' to enter their details, including "claim number". When the invoice is submitted, the injured worker's details will be saved to a patient record in Tyro Health Online which can be searched for and used in later invoices.

Select the location where the service was performed and the provider (including their specialty and provider number) - providers will need to be set up for icare invoicing in Tyro Health Online beforehand in order to be selected here.

In the next two sections, you have the option to add any service notes and upload any required documents. If required, click '+ ADD SERVICE NOTE' and type in any notes in the box that appears. To upload documents, click '+ ATTACH A DOCUMENT' and select the document you wish to upload, such as:

Enter the date of service, item, and fee amount for the service - if there's more than one item, click '+ ADD ANOTHER ITEM'.

You'll be taken to a summary screen which will contain all the information of your invoice and its current status. You can return here any time to check the progress of an invoice by navigating to the 'INVOICE' page in Tyro Health Online using the sidebar - find out more about the status of an invoice.

If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.